Principal Grievance Redressal Officer at Head Office/Nodal Officer for Banking Ombudsman Scheme at Head Office

Mrs. Maitrayee Banerjee
General Manager
Operations & Services Department, Head Office
3&4, DD Block, Sector-I, Salt Lake
Kolkata-700 064
Telephone Nos.: 033-2321 6884/2334 1097
Fax No.: 033-2334 8788


Nodal Officers in respect of Public Grievance Redressal and Banking Ombudsman Scheme

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Principal Grievance Redressal Officer(s)/Nodal Officer(s) for Banking Ombudsman Scheme at Zonal Office

Name of Zone

Name & Address of the Grievance Redressal Officer/
Nodal Officer for Banking Ombudsman Scheme

Name & Designation

Address

Contact No.

Ahmedabad

Mr. A. Ganguly,
Chief Manager

Zonal Office
UCO Bhavan, Near Sanyas Ashram, Ashram Road, Ahmedabad-380009.

Tel.No. 079- 2657-6451
09825107311 (M)
FAX: 079-2657-6941
e-Mail:zo.ahmedabad@ucobank.co.in

Ajmer

Mr. A.K. Mathur, Chief Manager

Zonal Office,
Commercial Centre,
Khailand Market,
Ajmer-305001

Tel.No.0145-2620676
Mobile: 07597158148
Fax: 0145-2429552
e-Mail:zo.ajmer@ucobank.co.in

Bangalore

Mr. M. Jayaraj,
Chief Manager

Zonal Office,
13/22, IInd Floor, Kempegowda Road, Bangalore-560 009

Tel. No. 080-43472733 Mobile: 09731680213
Fax: 080-22257595
e-Mail: zo.blr@ucobank.co.in

Begusarai

Mr. T.N. Burnwal,
Senior Manager  

Zonal Office,
Sona Jageshwar Complex, Traffic Chowk, Begusarai-851101

Tel.No.06243-223045
Mobile: 09931045555
Fax: 06243-220495
e-Mail : zo.begusarai@ucobank.co.in

Bhagalpur

Mr. I.C. Tyagi,
Chief Manager

Zonal Office
S.K. Tarafdar Road
(Near Koilaghat)
Adampur Chowk
Bhagalpur – 812 001

Mobile: 08969834848
Fax; 0641-2301758
e-Mail : zo.bhagalpur@ucobank.co.in

Bhopal

Mr. Braj Raj Samant Chief Manager

Zonal Office,
Tawa Complex,
Bittan Market,
E-5, Arera Colony, Bhopal-462016

Tel.No. 0755-4046001
Mobile :9893175809
Fax: 0755-4046010
e-Mail : zo.bhopal@ucobank.co.in

Bhubaneswar

Sri  S.C Dhar, Chief  Manager

Zonal Office,
UCO Bank Building (2nd Floor)
C-2, Ashok Nagar,
Unit-II,
Bhubaneswar-751009 (Orissa)

Tel. No. 0674-2531187
Mobile: 09777561198
Fax: 0674-2531448
e-Mail : zo.bbsr@ucobank.co.in

Burdwan

Mr.K.K. Chakraborty,
Chief Manager
(BH-PS)

Zonal Office,
SR Complex(1st Floor) Police Line Bazar,G.T. Road,P.O. Sripalli
Burdwan-713103

Tel.No.0342-2645024
Mobile: 9547079618
Fax: 0342-2647979
e-Mail : zo.burdwan@ucobank.co.in

Chandigarh

Mr. Jagdish Narang,
Chief Manager

Zonal Office, 3rd Floor, SCO 55-57, Sector - 17B, Chandigarh-160017

Tel. No. 0172-2711090
Fax: 0172-2703016
e-Mail: zo.chng@ucobank.co.in

Chennai

Mr.M.S Alagan,
Chief Manager

Zonal Office,
328,Thambu Chetty Street,
Chennai- 600001

Tel.No.044-4340 55 33
Fax: 044-43405575
e-Mail : zo.chennai@ucobank.co.in

Cuttack

Mr.P. Papa Rao, Senior Manager

Zonal Office,
925/15, Kanika Chhak, Tulsipur,
Cuttack-753 008

Tel.No.0671-2300169
Mobile 9439316944
Fax: 0671-2301068
Email : zo.cuttack@ucobank.co.in

Dharamshala

Mr. S.C. Neogi, Deputy Zonal Head

Zonal Office, Shyamnagar,
Dharamshala-176215

Tel. No.01892-222104
Fax: 01892-222429
Mob: 9736147817
e-Mail: zo.drmshala@ucobank.co.in

Ernakulam

Shri  D. Rajarathinam, Chief Manager

Zonal Office,
39/3720 F.S.R. Complex, Ravipuram Road, Ernakulam,
Kochi-682016

Tele. No. 0484-2356641
e-Mail : zo.tvpuram@ucobank.co.in

Guwahati

MruTTAM Kumar Haldar, Senior Manager

Zonal Office,
Mani Ram Dewan Road, P.O. Sipukhuri,
Guwahati – 781003

Tele. No. 0361-2666315
09954045883 (M)
Fax: 0361-2663779
e-Mail: zo.guwahati@ucobank.co.in

Howrah

Mr. G.P. Thakur
Deputy Zonal Head -II

Zonal Office,
P-18, Dobson Lane,
1st Floor,
Howrah-711101.

Tel. No.033-2666-0934
Mobile: 09903105116
Fax: 033-2666-0440
e-Mail : zo.howrah@ucobank.co.in

Hyderabad

Mr. R. Charles Bell
Chief Manager

Zonal Office,
8-2-64 Ground Floor, Road No.10,
Banjara Hills,
Hyderabad – 500034.

Tel.No.040-23372345
Mobile: 80374554803
Fax: 040-2330-5555
e-Mail : zo.hybd@ucobank.co.in

Indore

Mr.S M. Gupta, Deputy Zonal Head

Zonal Office,
380, Saket Nagar,
Indore - 452001.

Tel. No. 0731-2438303
Mobile: 07389904102
Fax: 0731- 22438304
e-Mail : zo.indore@ucobank.co.in

Jaipur

Sh G S Jangir ,Chief Manager

Zonal office,
"Arcade International" Ajmer Road,
Jaipur-302006

Tel.No. 0141-2225672
Mobile: 09509412893 
Fax: 0141-2226163
e-Mail : zo.jaipur@ucobank.co.in

Jalandhar

Mr. Tarlok Singh,
Senior Manager

Zonal Office,
51, Mahavir Marg,
Near BMC Chowk,
Jalandhar – 144 001

Tel.No.0181-2227401
Mobile: 09478874448
Fax: 0181-2226099
e-Mail : zo.jlndhar@ucobank.co.in

Jodhpur

Mr. Dalip Singh,
Dy. Zonal Manager

Zonal Office,
461, Pal Link Road
Jodhpur-342008

Tel.No. 0291-2633723
Mobile: 09983334409
Fax: 0291-2433039
e-Mail : zo.jodhpur@ucobank.co.in

Jorhat

Mrs.  Dipti Gogoi, Senior. Manager

Zonal Office,
T.R. Phukan Road,
Jorhat -785001.

Tel. No. 0376-2320827
Fax: 0376-2321130/2309671
Mobile: 09435527736
e-Mail: zo.jorahat@ucobank.co.in

Kolkata

Mr. A.K. Tirpathy, Asstt. General Manager

Zonal Office,
4 & 4/1, Red Cross Place,
1st Floor,
Kolkata-700 001

Tel.No.033-4455-8355 Mobile: 94330-08607 Fax: 033-22108255
e-Mail : zo.kolkata@ucobank.co.in

Lucknow

Mr. D.S. Garbyal,
Sr. Manager
(Planning & Dev)

Zonal Office,
Skylark Building, 38,Nawal Kishore Road,
Lucknow-228001.

Tel.No.0522-2615437
Mobile: 09411089840
Fax: 0522-2625432
e-Mail : zo.lucknow@ucobank.co.in

Meerut

Mr. N.K. Singh,
Senior Manager

Zonal Office, C-2/6, ‘D’ Block, Krishna Plaza,
Ganga Nagar,
Mawana Road,
Meerut-250 001

Tel.No.0121-2622349
Mobile: 09411089840
Fax: 0121-2622293
e-Mail : zo.meerut@ucobank.co.in

Mumbai

Dr. S.C. Jain
Asstt. General Manager

Zonal Office,
Mafatlal Centre,
Second Floor,
Nariman Point,
Mumbai-400021.

Tel.No. 022-40544317
Mobile: 09769183322.
Fax: 022-22821187
e-Mail : zo.mumbai@ucobank.co.in

Nagpur

Mr. P.K. Gupta,
Chief Manager

Zonal Office,
Jaika Motors Building,
Commercial Road,
Civil Lines,
Nagpur - 440 001

Tel. No. 0712-2524990
Mobile: 09970657114
Fax: 0712-2543963
e-Mail : zo.nagpur@ucobank.co.in

New Delhi

Mr Rakesh Kumar Sharma Asstt. General Manager

Zonal Office,
5, Sansad Marg,
New Delhi-110001.

Tel. No. 011-23736132
Mobile: 8130144294
Fax: 011- 23721345
e-Mail : zo.newdelhi@ucobank.co.in

Patna

Mr. R.P. Shah
Chief Manager

Zonal Office,
Block 'A', 4th Floor, Maurya Lok Complex, New Dak Bungalow Road,
Patna-800001.

Tel.No. 0612-2223953
Fax: 0612-2220489
Mobile :08986460716
e-Mail : zo.patna@ucobank.co.in

Raipur

Mr. U.K. Mishra
Chief Manager

Zonal Office, Chhattisgarh Eye Hospital,
Raipur(CG)-492006

Tel.No.0771-4233103
Fax: 0771-2423913
e-Mail : zo.raipur@ucobank.co.in

Ranchi

Mr. A.K. Srivastava,
Chief Manager

Zonal Office,
Sainik Market,
Main Road,
Ranchi - 834001.

Tel.No.0651-2330265
Fax: 0651-2330152
e-Mail : zo.ranchi@ucobank.co.in

Salt Lake

Mr K.K. Chaudhuri
Chief Manager

Zonal Office,
3&4 DD Block,
Salt Lake, Sector-1,
Kolkata-700 064

Tel.No.033-44559136
Mobile: 09832781529
Fax: 033-44559138
e-Mail: zo.saltlake@ucobank.co.in

Sambalpur

Md.Imam Hashmi, Deputy Zonal Head-I

Zonal Office,
18/1, Ainthapali Road, Sambalpur-768004.

Tel.No.: 0663-2541320
Fax No.: 0663-2541443
Mobile : 8658123351
e-mail: zo.sblpur@ucobank.co.in

Shimla

Mr Sunil Jain, Chief Manager

Zonal Office,
Himland Hotel,
Circular Road
Shimla -171001 (H.P.)

Tel. No. 0177-2626872
Mobile No. 08894806484
Fax: 0177-2625061
e-Mail:zo.shimla@ucobank.co.in

Suri

Mr. B.K. Jana,
Senior Manager

Zonal Office,
Near Circuit House,
Dumka Road, Suri
Birbhum-731101

Tel.No.03462-257302
Mobile: 09434003494
Fax: 03462-255718
e-Mail :zo.suri@ucobank.co.in
          ro.suri@ucobank.co.in

Varanasi

Mr. Naresh Kumar,
Chief Manager

Zonal Office,
B-27/92-5, Jawahar Nagar,
Bhelupura,
Varanasi-221010 (U.P.)

Tel.No.0542-2275797
Mobile: 09473744810
Fax No.: 0542-2275798
e-Mail :zo.varanasi@ucobank.co.in

Name & Address of Functional Head for :

Information Technology Department

Shri S.C. Dhole
General Manager
Information Technology Department, Head Office
3&4,DD Block, Sector-1, Salt Lake,
Kolkata - 700064
Tel. No.: (033) 23340862
Fax: (033) 23345013
e-mail :gmit.calcutta@ucobank.co.in and hodit.calcutta@ucobank.co.in

General Administration Department

General Manager
General Admn. Department, Head Office
1A, Russel Street
Kolkata-700 071
Tele No.: (033) 22266458
Fax No.: (033) 22266459
e-mail: gm.gad@ucobank.co.in and hogad.calcutta@ucobank.co.in

Treasury Department

General Manager
Treasury, Head Office
10, B.T.M. Sarani
Kolkata – 700 001
Tele No.: (033) 44557571
Fax No.: (033) 44557755
e-mail: gm.tims@ucobank.co.in; hotims.calcutta@ucobank.co.in; hombd.calcutta@ucobank.co.in

International Department

Smt.M.V.Shyamala
General Manager,
International Department, Head Office
10, B.T.M.Sarani,
Kolkata 700 001
Tele No.: (033) 22358848, (033) 44557701
Fax No.: (033) 44557702
e-mail :hoidiv.calcutta@ucobank.co.in; gm.iw@ucobank.co.in
 
Compliance Department

General Manager & Chief Compliance Officer
Compliance Department, Head Office
2, India Exchange Place (3rd Floor)
Kolkata-700 001
Tele No.: (033) 22310493
Fax No. :  (033) 4455 7262
e-mail: gm.compliance@ucobank.co.inhocompliance.calcutta@ucobank.co.in 

Flagship Corporate Department

Shri P.K. Datta
General Manager
Flagship Corporate Department, Head Office
10, B.T. M. Sarani
Kolkata-700 001
Tele No.: (033) 22358392
Fax No.: (033) 22358048
e-mail: gm.fc@ucobank.co.in and hocad.calcutta@ucobank.co.in

Retail Banking Department

Shri C.P.Gupta
General Manager,
(Retail Banking & CASA),
Head Office-1,2nd Floor
10, B.T.M. Sarani
Kolkata-700 001
Tele No.: (033) 4455-7964/4455-7814
Fax No.:  (033) 4455-7352
e-Mail Id: gmretail.calcutta@ucobank.co.in; horetail.calcutta@ucobank.co.in

Audit/Inspection Department

Shri Rajiv Yadav
General Manager
Audit/Inspection Department, Head Office
10, B.T.M. Sarani
Kolkata-700 001
Tele No.: (033) 22353023, (033) 44557506
Fax No.: (033) 22254398
e-mail: hoinsp.calcutta@ucobank.co.in

Personnel Services Department

Shri G.N.Shukla
General Manager
Personnel Services  Department, Head Office
10, B.T.M. Sarani
Kolkata-700 001
Tele No.: (033) 22355652
Fax No.: (033) 22354759
e-mail: gm.personnel@ucobank.co.in and hopad.calcutta@ucobank.co.in

Human Resource Management Department

Shri Himadri Dutta
General Manager
Human Resource Management Department, Head Office
10, B.T.M. Sarani(1st floor)
Kolkata-700 001
Tele No.: (033) 22355652, (033) 44557360
Fax No.: (033) 22354759
e-mail: ho.hrm@ucobank.co.in

Recovery Department

General Manager
Recovery Department, Head Office
10, B.T.M. Sarani
Kolkata-700 001
Tele No.: (033) 4455-7981
Fax  No.: (033) 4455-7707
e-mail: gm.recovery1@ucobank.co.inhorec.calcutta@ucobank.co.in

Mid Corporate Department

General Manager
Mid Corporate Department, Head Office
10, B.T.M. Sarani
Kolkata-700 001
Tele No.: (033) 44557711
Fax No.: (033) 44558007
e-mail: gm.mc@ucobank.co.in; homcu.calcutta@ucobank.co.in

Strategic Planning Department

Shri V.K. Gupta
General Manager
Strategic Planning Department, Head Office
10, B.T. M. Sarani
Kolkata-700 001
Tele No.: (033) 44557326
Fax No.: (033) 44557949
e-mail: hopdev.calcutta@ucobank.co.in

Vigilance Department

Shri R.S. Chaudhuri
Chief Vigilance Officer
Vigilance Department, Head Office
10, B.T.M. Sarani
Kolkata-700 001
Tele No.: (033) 22341028
Fax No.: (033) 22341026
e-mail: gm.vig@ucobank.co.in and hovig.calcutta@ucobank.co.in

Credit Monitoring Department

General Manager
Credit Monitoring Department, Head Office
10, B.T.M. Sarani
Kolkata-700 001
Tele No.: (033) 22358338
Fax No.: (033) 22358133
e-mail: gm.recovery1@ucobank.co.in; hocradmn.calcutta@ucobank.co.in

Agriculture and Rural Business Department

Shri U.K.Mishra,
General Manager, Agriculture and Rural Business,
10, B.T.M. Sarani, 3rd Floor,
Kolkata-700 001
Tele No.: (033) 44557301
Fax No. : (033) 44557369
e-mail   : hopscredit.calcutta@ucobank.co.in; hose.calcutta@ucobank.co.inhorrb.calcutta@ucobank.co.in

Law Department

Shri H. P. Satpathy
Dy. General Manager (Independent Charge)
Law Department, Head Office
10, B.T.M. Sarani
Kolkata-700 001
Tele No.: (033) 22342986/22353371
Fax No.: (033) 22355025
e-mail: holaw.calcutta@ucobank.co.in

Corporate Communication Department

Smt. R. Bhattacharjee
Dy. General Manager (Independent Charge)
Corporate Communication Department, Head Office
10, B.T.M. Sarani
Kolkata-700 001
Tele No.: (033) 22355283
Fax No.: (033) 22355282
e-mail: hocc.calcutta@ucobank.co.in

Finance Department

Shri R. Prabhaharan
General Manager
Finance Department, Head Office
2, India Exchange Place (3rd Floor)
Kolkata-700 001
Tele No.: (033) 22484473
Fax No.: (033) 22485625
e-mail: hoacs.calcutta@ucobank.co.in; gm.finance@ucobank.co.in

Operations & Services Department

Smt. Maitrayee Banerjee
General Manager
Operations & Services Department, Head Office
3&4, DD Block, Sector-I, Salt Lake
Kolkata-700 064
Telephone Nos.: 033-2321 6884/2334 1097
Fax No.: 033-2334 8788
e-mail : gmop.calcutta@ucobank.co.in

Financial Inclusion Department

Shri A.C.Slath
General Manager
Mgmt.Audit & HR Audit, Head Office
10, B.T.M. Sarani
Kolkata-700 001
Tele No.:  (033) 22254287
Fax No.: (033) 22351177
e-mail: ho.fi@ucobank.co.in

Risk Management Department

Shri S.K. Sharma
Dy. General Manager (Independent Charge)
Risk Management Department, Head Office
10, B.T.M. Sarani
Kolkata-700 001
Tele No.:  (033) 22254287
Fax No.: (033) 22351177
e-mail: horm.calcutta@ucobank.co.in

Name and address of Executive Directors

Shri N. Badrinarayanan
Executive Director
Head Office, 8th Floor
10, B.T.M. Sarani
Kolkata-700 001
Tele Nos.: (033) 22254854/22254607
Fax No.: (033) 22257353
e-mail : edsec.calcutta@ucobank.co.in

Shri S.Chandrasekharan
Executive Director
Head Office, 8th Floor
10, B.T.M. Sarani
Kolkata-700 001
Tele Nos.: (033) 22356547/22350367
Fax No.: (033) 22356546
e-mail : edsec2.calcutta@ucobank.co.in

 

Address and Area of Operation of Banking Ombudsman

Centre

Contact details of the Office of
Banking Ombudsman

Area of Operation

Ahmedabad

Shri. K . Chandrachoodan
C/o Reserve Bank of India
La Gajjar Chambers,
Ashram Road,
Ahmedabad-380 009
Tel.No.079- 26582357,
079-26586718/2657 5807
Fax No.079-26583325

Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

Bangalore

Shri. K.R.Ananda
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bangalore-560 001
Tel.No.080-22210771, 080-22275629
Fax No.080-22244047

Karnataka

Bhopal

Shri T. Karunakaran
C/o Reserve Bank of India
Hoshangabad Road,
Post Box No.32,
Bhopal-462 011
Tel.No.0755-2573772, 0755-2573776
Fax No.0755-2573779

Madhya Pradesh and Chattisgarh

Bhubaneswar

Shri K C Mahapatra
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001
Tel.No.0674-2396207, 0674-2396008
Fax No.0674-2393906

Orissa

Chandigarh

Shri Lalit Srivastava
C/o Reserve Bank of India
4th Floor, Sector 17, Central Vista
Chandigarh – 160 017
Tel.No.0172-2721011/2784261
Fax No.0172-2721880

Himachal Pradesh, Punjab and Union Territory of Chandigarh

Chennai

Shri S. Ganesh
C/o Reserve Bank of India,
Fort Glacis,
Chennai 600 001
Tel No. (044) 2539 9170 / 25395964
/ 2539 9159
Fax No.044-25395488

Tamil Nadu, Union Territories of Pondicherry and Andaman and Nicobar Islands

Guwahati

Shri B.B.Sangma
C/o Reserve Bank of India
Station Road,
Pan Bazar
Guwahati-781 001
Tel.No.0361-2542556, 0361-2540445
Fax No.0361-2540445

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura

Hyderabad

Shri M. Sebastian
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad,
Hyderabad-500 004
Tel.No.040-23210013, 040-23243970
Fax No.040-23210014

Andhra Pradesh

Jaipur

Shri P Vijaya kumar
C/o Reserve Bank of India,
4th floor
Rambagh Circle, Tonk Road
Jaipur-302 052
Tel.No.(0141)5107973/5101331
Fax No.0141-2562220

Rajasthan

Kanpur

Shri B.K.Bhoi
C/o Reserve Bank of India
M.G. Road, Post Box No.82
Kanpur-208 001
Tel.No.0512-2361191/0512-2310593
Fax No.0512-2362553

Uttar Pradesh (excluding District of Ghaziabad) and Uttaranchal

Kolkata

Shri C.V.George
C/o Reserve Bank of India
15, Nethaji Subhas Road
Kolkata-700 001
Tel.No.033-22306222/033-22305580
Fax No.033-22305899

West Bengal and Sikkim

Mumbai

Shri O.P. Aggarwal
C/o Reserve Bank of India
Garment House,
Ground Floor,
Dr. Annie Besant Road,
Worli, Mumbai-400 018
Tel.No.022-24924607/24960893/2493 3358
Fax No.022-24960912

Maharashtra and Goa

New Delhi

Shri  M Rajeshwara Rao
Banking Ombudsman
Reserve Bank of India Building
2nd Floor, 6, Sansad marg
New Delhi - 110001
TelNo.(011)23730632/23730633/ 23736270/23736271/23725445/ 23710882
Fax No. 011-23725218

Delhi, Haryana, Jammu and Kashmir and Ghaziabad district of Uttar Pradesh

Patna

Shri A F Naqvi
C/o Reserve Bank of India,
South Gandhi Maidan,
Patna-800 001
Tel.No.0612-2322569/2323734
Fax No.0612-2320407

Bihar and Jharkhand

Thiruvananthapuram

Shri F R Joseph
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033
Tel.No.0471-2326852 /2332723/2323959
Fax No.0471-2321625

Kerala and Union Territory of Lakshadweep


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